Container Companies LLC ("we", "our", "us") respects your privacy. This policy describes how we collect, use, share, and protect personal information when you interact with our website, services, and applications.
Information we collect
Information you provide
- Contact information: name, email address, phone number, billing address, shipping/delivery address
- Payment information: card details processed securely by our payment processor (Authorize.net); we do not store full card numbers on our systems
- Account information: rental agreements, invoices, container preferences, delivery instructions
- Driver information: name, phone number, email, and job records for individuals working with us as drivers or contractors
Information collected automatically
- Usage data: pages viewed, links clicked, IP address, browser type, device information
- Cookies and similar technologies: session cookies for authentication and site functionality
How we use information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send transaction-related communications (receipts, delivery confirmations, authorization notices)
- Communicate with customers about orders, rentals, and account matters
- Communicate with drivers about job assignments and operational matters
- Comply with legal obligations and enforce our terms
- Detect, prevent, and address technical or security issues
How we share information
We share information only with:
- Service providers who help us operate (payment processor, SMS provider, hosting provider, email service)
- Government or law enforcement when required by law
- Successors in the event of a merger, acquisition, or business transfer
We do not sell personal information to third parties for marketing purposes.
SMS communications
We send SMS messages for transactional and operational purposes only. See our SMS Communications Policy for details about what messages are sent, message frequency, and how to opt out.
Data retention
We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.
Security
We use industry-standard security measures to protect personal information, including encryption in transit (HTTPS), secure database storage, and access controls. No security measure is perfect; you should also take steps to protect your information.
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications (transactional messages may still be sent for active orders)
To exercise these rights, contact us at info@containercompanies.com.
Children's privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be communicated via email or prominent notice on our website.
Contact
Container Companies LLC
New Orleans, LA
Phone: (504) 495-3096
Email: info@containercompanies.com